Limited Lifetime Warranty for Blinds & Shades.

Warranty coverage.

CBG/Alta Window Fashions Inc. warrants that the operating mechanisms, slat, vane and shade materials contained in its window covering products (excluding those set fourth below*) will be free from defects in materials and workmanship for as long as the original purchaser owns the product. except for all motors and associated components** which have a limited four year warranty.

In the event of a defect under this warranty, we will repair or replace the product, at our option, provided that it is returned either to Blended Blinds or to CBG/Alta Window Fashions Inc. Repairs will be made with like or similar parts.

This warranty does not cover any conditions or damages resulting from normal wear and tear, accidents, alterations, misuse, abuse, exposure to the elements, or discoloration due to the passage of time.

To obtain warrant service

Contact Blended Blinds. Proof of purchase may be required to verify eligibility.

Child Safety

Be aware that it is possible for children and pets to become entangled in window covering cords. To reduce the risk of accidents, all cords must be kept out of the reach of children and pets. Cord tensioners are an effective way to implement this essential precaution.

Mounting the cord tensioner at a safe height, taking into account furniture or other objects upon which a child or pert may climb.

Cord tensioners are included with every shade.

Care and Cleaning

Remove with vacuum cleaner set on low suction. When vacuuming, avoid pulling or stretching the fabric. Spot clean with a sponge or soft brush dipped in soapy water using a mild detergent. Rinse with clean water. Leave blind down until completely dry.

Limited Lifetime Warranty

The manufacturer warrants that shades will be free from defects in material and workmanship for as long as the original retail purchaser owns the product, provided that products were properly installed in residential dwellings and that products were made or assembled exclusively from the manufacturers materials or components.

The obligation of the manufacturer is limited to repair or replacement of the shades or components found to be defective. Repairs will be made with like or similar parts. This warranty does not include any conditions or damages resulting from accidents, alterations, exposure to elements (which could cause, among other things, the fading of colors), misuse, abuse, motorized devices, or failure to follow our instruction regarding cleaning or maintenance.

This warranty does not cover damage to shade fabrics as a result or using window cleaners or similar substances, which could cause discoloration, of the shades. This warranty does not cover any condition or damage resulting from removal of the shade and/or re-installation in the same or another window.

This warranty does not apply to conditions caused by normal wear and tear upon the product.

This warranty is exclusive and in lieu of all other obligations, liabilities, or warranties. In no event shall the manufacturer be liable or responsible for incidental or consequential damages or for any other direct or indirect damage, loss expense or fee.   


Warranty on Shutter Frame and Shutter Panel

Shutters are warranted against such defects in material that might result in blistering, peeling, flaking, corroding, and fading of the shutter frame or panel members for period of twenty-five (25) years from the date of installation.

This Warranty on the Polyresin3 frame and Polyresin3 panels only if normal cleaning practices are followed periodically (see section maintenance and cleaning).

5 Year Warranty on Hardware

Eclipse warrants that the hardware will remain in good condition for a period of five (5) years from the date of installation.

  1. Product Use
    This warranty applies only in respect used strictly for the purpose for which they were intended. Shutters are intended for internal use only.  
  2. Warranty Limitations
    Liability is limited solely and exclusively to repair or replacement, at the option of the manufacturer and under no circumstances will the manufacturer be liable for incidental or consequential charges such as, but not limited to, labor costs for any purpose, inconvenience, damage or injury to persons or to property, or any other expense.
  3. Replacement parts or repair
    The manufacturer reserves the right to discontinue or change any shutter as currently manufactured. I f an exact replacement part is not available, the manufacturer reserves the right to substitute parts of equal quality at its sole option
Exclusions from Warranty Coverage

The following are excluded from coverage under this warranty:

  1. Exposure to air pollutants and normal atmospheric conditions may cause all Polyresin3 to gradually suffer and accumulation or surface dirt or stains. These are normal occurrences and are not covered under the warranty.
  2. Any defect, malfunction or failure to perform which has occurred because of unreasonable use, improper application, or failure to perform reasonable or necessary maintenance.
  3. Any damage to the shutters or components of the shutters caused by settlement or structural defects of the building in which they are installed.
  4. Any damage caused by wind, hail, lightning, or other acts of god, intentional acts, accidents, negligence, or exposure to harmful chemicals or pollutants.
  5. Damage caused by improper handling or installation.
  6. Any shutter which has been replaced or modified or attempted to have been repaired or modified by any person other than an authorized representative of the manufacturer and/ or Blended Blinds.
  7. Shutters are light controlling but not black out.
  8. Shutters made without divider rails, too wide, too high, or over the maximum square footage are not warranted.
Maintenance and Cleaning

Polyresin3 materials are closer to “maintenance free” than any other building material. However, surfaces may become dirty. Normal maintenance requires washing with mild soap and water using a soft cloth. For difficult to remove dirt and stains, water-based household cleaners can be used. Chlorine based cleaners or other cleaner containing organic solvents could affect the surface appearance and durability of the product.